






30 Day Guarantee
We stand by the quality of our products. If you're not 100% satisfied within 30 days, we’ll make it right with a full refund or replacement. No stress, no risk just happy bath times!
FAQ
Can Relux™ be used on areas other than the neck?
Yes, it’s designed for multi-area relief, including shoulders, back, calves, and thighs. Just place it where needed and select your preferred mode.
Can it be used by people with sensitive skin or older users?
Yes. The fabric is skin-safe and the settings are gentle enough to accommodate most comfort levels. Always consult a healthcare provider if unsure.
Is the heat function safe?
Absolutely. It uses NTC smart temperature control, keeping the warmth between 42°C–48°C for safe and consistent comfort.
How fast is shipping?
We ofer fast and affordable shipping! Due to recently going viral most orders arrive within 5-15 business days due to high demand.
Can I return it if i don't like it?
Absolutely! We have a 30-day Guarantee, so if you're not happy with your order, you can return it for a full refund no questions asked.
How do I get in contact?
You can send us an email at support@primeori.com and our team will get back to you as soon as possible.